Privacy Policy
Last updated: March 2026
Fast Alt Text ("we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy describes how we collect, use, disclose, and store your personal information.
1. Information We Collect
We collect personal information that is reasonably necessary for the provision of our services. The types of personal information we collect include:
- Account information: Your name, email address, and Google account identifier when you sign in via Google OAuth.
- Usage data: Website URLs you submit for processing, generated alt text, image URLs, and job history.
- Technical data: IP address, browser type, device information, and pages visited, collected via cookies and Google Analytics.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide, maintain, and improve our alt text generation service.
- To manage your account and track your usage quota.
- To communicate with you about your account or our services.
- To analyse usage patterns and improve our website and services.
- To comply with legal obligations.
3. Disclosure of Your Information
We may disclose your personal information to the following third parties for the purposes described in this policy:
- Google: For authentication (OAuth) and analytics (Google Analytics).
- OpenAI: Image URLs are sent to OpenAI's API for AI-powered alt text generation. No personal account information is shared with OpenAI.
- Cloud infrastructure providers: Amazon Web Services (AWS) for hosting and data storage.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cross-Border Disclosure
Your personal information may be transferred to, and processed in, countries other than Australia, including the United States, where our cloud infrastructure and third-party service providers are located. We take reasonable steps to ensure that overseas recipients handle your personal information in accordance with the APPs.
5. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Your data is stored in encrypted databases hosted on AWS. We use HTTPS for all data transmission and employ industry-standard security measures.
6. Cookies
We use session cookies to keep you signed in and to maintain your session state. We also use Google Analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, but this may affect your ability to use some features of our service.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected:
- Account data: Retained while your account is active. You may request deletion at any time.
- Job data: URLs, generated alt text, and image URLs are retained for 30 days after creation, then automatically deleted.
- Analytics data: Aggregated analytics data may be retained indefinitely in de-identified form.
8. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate, out-of-date, or incomplete information.
- Request deletion of your account and associated data.
- Lodge a complaint if you believe we have breached the APPs.
9. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by emailing us at support@fastalttext.com. We will respond to your complaint within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this privacy policy or our handling of your personal information, please contact us at support@fastalttext.com.